• Resolved seaghanmoriarty

    (@seaghanmoriarty)


    • As admin
    • at URL: website//wp-admin/index.php?page=mpsum-update-options&tab=general
    • The other ‘Easy Updates Manager’ ‘tabs’ work, except for ‘General’ which produces a 500 internal Error (URL: /wp-admin/admin-ajax.php?action=eum_axios_ajax)
    • Tests:
      • Firewall turned off – no difference
      • ajax.php has correct 644 permissions
      • /wp-admin/admin-ajax.php works – but gives a blank page with 2 words: “Security check” for /wp-admin/admin-ajax.php?action=eum_axios_ajax

    Question: Any suggestions how to investigate? Thanks!

    Screenshot: https://app.screencast.com/ebB2UbZbJcknG?conversation=HzuACU4XMpOoxWHZPVjllz

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 22 total)
  • Plugin Support vupdraft

    (@vupdraft)

    A 500 error is an internal server error, can you ask your hosts to check your server logs and ask them about this?

    Thread Starter seaghanmoriarty

    (@seaghanmoriarty)

    Yes – logs also suggest a problem with the Easy Updates plugin:

    Stack trace: 0 websitenamepath/public_html/wp-content/plugins/stops-core-theme-and-plugin-updates/includes/MPSUM_Admin_Ajax.php(457): implode() 1 websitenamepath/public_html/wp-content/plugins/stops-core-theme-and-plugin-updates/includes/MPSUM_Admin_Ajax.php(110): MPSUM_Admin_Ajax->get_core_options() 2 websitenamepath/public_html/wp-includes/class-wp-hook.php(324): MPSUM_Admin_Ajax->axios_ajax_handler() 3 websitenamepath/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 4 websitenamepath/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 5 websitenamepath/public_html/wp-admin/admin-ajax.php(192): do_action() 6 {main}

    thrown in websitenamepath/public_html/wp-content/plugins/stops-core-theme-and-plugin-updates/includes/MPSUM_Admin_Ajax.php on line 457

    Thread Starter seaghanmoriarty

    (@seaghanmoriarty)

    Sorry – I forgot the most important line:

    PHP Fatal error: Uncaught TypeError: implode(): Argument #1 ($array) must be of type array, string given in [websitepath]/public_html/wp-content/plugins/stops-core-theme-and-plugin-updates/includes/MPSUM_Admin_Ajax.php:457

    Can you confirm it is probably the plugin and you will probably address soon?

    Thread Starter seaghanmoriarty

    (@seaghanmoriarty)

    PS – I just noticed that I posted the website URL by mistake above: Can you remove this part please?
    The page I need help with:?https://afmweb.digilogue1.com thanks!

    Plugin Support vupdraft

    (@vupdraft)

    Unfortunately, I don’t have even have the ability to edit my own posts. It’s a WordPress Forum rule. The only thing I could suggest, is using the “report this topic” tool on the right hand side and ask them to remove the URL for you.

    It looks to me like you might have conflict. Can you deactivate your other plugins and then try the general tab again. If you don’t get the issue can you reactivate your other plugins until you find the offending one and let me know which it is?

    Thread Starter seaghanmoriarty

    (@seaghanmoriarty)

    OK – I have done this and the problem occurs only with Easy Updates Manager – even when all other plugins are temporarily removed. Line 457 of your code looks to be the offending one.
    (

        $options['email_addresses'] = implode(',', $options['email_addresses']);

    As this is (I think) your code, can you explain how to fix/workaround? Thank you!

    Thread Starter seaghanmoriarty

    (@seaghanmoriarty)

    hi there,

    any update/feedback on Line 457 above please?

    Is it a bug in your code, or does it suggest any workaround/fix I can do on my side to fix?

    Thank you.

    Plugin Support vupdraft

    (@vupdraft)

    We are currently trying to recreate the error message that you are getting.

    Whilst we do this can you humour me by downloading and installing a fresh copy of the plugin?

    Also, has anything changed on your site recently that would give us a hint as to how we might recreate the issue?

    Thread Starter seaghanmoriarty

    (@seaghanmoriarty)

    ok – I reinstalled stops-core-theme-and-plugin-updates.9.0.18.zip but behaviour is still happening (yes critical error in Network console, but it does not affect me using the site, back-end or front-end)

    No – nothing new on the site
    (eg enabling Apache mod_security would be one example of an environmental change that might do something like this. Also I temporarily disabled WordFence as part of testing.

    Thank you anyway for trying to help!

    Plugin Support vupdraft

    (@vupdraft)

    Thank you for this. Do you have any mu-plugins on your site (in the wp-content/mu-plugins directory)

    Thread Starter seaghanmoriarty

    (@seaghanmoriarty)

    Thanks! I really appreciate your help.
    No, zero mu-plugins (UpdraftPlus does have a mu-backup button visible after backups – but the contents are always empty)

    Plugin Support vupdraft

    (@vupdraft)

    Can you try downloading and installing this tweaked version of the plugin

    Plugin Support vupdraft

    (@vupdraft)

    Thread Starter seaghanmoriarty

    (@seaghanmoriarty)

    Magic!! All is working now exactly as expected.

    Wonderful work – thank you so much!! Can you share what you tweaked – or say if this change might be included in future releases of your software? Thank you!!!!!!!!!

    Screenshot: https://app.screencast.com/mwHeImglJRXBb

    Plugin Support vupdraft

    (@vupdraft)

    Great, it should be included in future releases.

    If you are happy with the plugin, could you leave us a review?

Viewing 15 replies - 1 through 15 (of 22 total)
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