General Questions for Cron Issues

  • First please do NOT ask me to read the docs as I have done so several times.

    ALL software on the website is current. I use only “Cron Mail” to send mailings.

    I switched because instant stop working properly and caused too many problems.

    I worked with the hosting company to setup the cronjob, and I have other cronjobs that worked flawlessly from day 1.

    The “Cron Mail” was working fine but now there are some inconsistencies, that I am trying to correct.

    I received an email that was scheduled to be delivered but the job “Status” shows In Queue ???

    If multiple jobs are “In Queue” will they both be processed at the same time??? All in one cron execution????

    I will have more as I am now sifting thru the plugin code.

    I noticed that the start dates in the “Sent Emails” list appear to be using UTC time – Is this the case? ( IF not please provide an explanation )

    I also noticed that the end dates in the “Sent Emails” list vary – why the differences – the differences I have seen range from a few seconds to a few days processing the recipient list ????

    Also I get emails as admin saying the emails were all sent when in fact they are not???

    Is the “Mail Count” the number of recipients allowed in each mailing or the number of mailings?????

    What happens to the job if an email in undelivered????

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter joefinnerty_123

    (@joefinnerty_123)

    Just to clarify:

    I received an email that was scheduled to be delivered but the job “Status” shows In Queue ??? – a job was scheduled the cron ran, I received the email but the the Status still show In Queue not Sent

    Also, I ran a sql query SELECT @@global.time_zone, @@session.time_zone;

    results in SYSTEM – system time zone – whuch would be Chicago. That would be behind my time not 4 hrs ahead like UTC

    Plugin Author storeapps

    (@storeapps)

    @joefinnerty_123,

    I received an email that was scheduled to be delivered but the job “Status” shows In Queue ???

    Yes, when emails are schdeuled to be delivered, the status will be In Queue.

    If multiple jobs are “In Queue” will they both be processed at the same time??? All in one cron execution????

    No, it will depend on your server’s limit for how many emails will be sent per hour.

    I noticed that the start dates in the “Sent Emails” list appear to be using UTC time – Is this the case? ( IF not please provide an explanation )

    Yes, it is UTC timezone.

    I also noticed that the end dates in the “Sent Emails” list vary – why the differences – the differences I have seen range from a few seconds to a few days processing the recipient list ????

    Never heard of it.

    Also I get emails as admin saying the emails were all sent when in fact they are not???

    That email is sent after an email is schdeuled to deliver (in case of cron).

    Is the “Mail Count” the number of recipients allowed in each mailing or the number of mailings?????

    Mail Count is the number of recipients to which email is sent in that session.

    What happens to the job if an email in undelivered????

    Cron job will just trigger the email to send. It has nothing to do with undelivered.

    I received an email that was scheduled to be delivered but the job “Status” shows In Queue ??? – a job was scheduled the cron ran, I received the email but the the Status still show In Queue not Sent

    When was that email triggered to be sent? Your server might have reached it’s limit to send emails for that particulat hour or day.

    Thread Starter joefinnerty_123

    (@joefinnerty_123)

    what file contains the sql to insert the start date? I would like to convert it provided it won’t cause other problems. I don’t want to delay the email job from running.

    Plugin Author storeapps

    (@storeapps)

    @joefinnerty_123,

    Editing plugin core files is not recommended as you won’t be able to update plugin for next update.
    In later releases, we’ll correct the time settings to pick up WordPress site’s time.

    • This reply was modified 8 years, 2 months ago by storeapps.
Viewing 4 replies - 1 through 4 (of 4 total)
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