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@pixee22 We also have a Premium subscription and we can not get any support from them. All our tickets are automatically closed. Not a single real support agent has answered !

Support answered after creating another ticket. They must have had some technical problem. “I sincerely apologize for the late answer, it seems that due to some technical difficulties on our side, we were not able to send you a response to your last ticket.” I hope they will contact you soon. Good luck. Sincerely, P.

Hi @pixee22 this is Igor from Elementor Customer Experience, we do apologize for the late reply, I see that our support has replied back to you regarding the ticket. All your questions should be covered in the?Cookie Policy?and the?Privacy Policy?we have in our terms and conditions.

If you have a specific question, please let us know, and we will be happy to help you.

Igor, Customer Experience

@iontulburedev hopefully you got a reply to your tickets by now, if not, please send an email to [email protected] this way our Customer Success team will check what’s going on with your tickets and update you.

Igor, Customer Experience

@igorelementor Nobody has answered yet. I sent an email – hope to get some reasonable answers.

Same thing for me! der support ist l?cherlich, die Anfragen werden von einer AI beantwortet, auch wenn ich anrufe komme ich an keinen ran, der wirklich etwas bewirken kann!