GDPR

  • Resolved johnegg

    (@johnegg)


    7 years, 2 months ago

    Hi guys

    Im surprised there are not a lot of posts on the GDPR regulations. How is Woocommerce going to handle this? Just a bit concerned about customer details & orders etc being stored in the database etc. Is it a case clients will need to delete orders once they are completed? So many questions, so many sites! ??

    cheers
    John

Viewing 6 replies - 1 through 6 (of 6 total)

  • With regards to GDPR, I believe data can be acted upon in different ways based on its type. For example:

    Customer submission forms, queries, etc… all need to be viewable, amendable and able to be deleted.

    However…

    Customer orders would be different altogether as they pertain to a financial transaction, a milestone, an event that has taken place. Customers won’t be able to change a delivery adderss retrospectively, after it has been delivered.

    So in this case GDPR Policies can be superseded, but policies are given to protect the data in the instance of the latter.

    Hope this helps.

    I’m also looking for more clarity on the matter from Woocommerce.

    Thread Starter johnegg

    (@johnegg)

    Great thanks dude, that does help. I appreciate your reply.

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi there @johnegg

    GDPR is a very complex beast. From a store owners / site builder, the onus is on your or your hosting company rather than the WooCommerce plugin.

    For context, here is what Automattic are doing about the GDPR when it comes to WordPress.com, and sites hosted there, [#](https://en.support.wordpress.com/automattic-gdpr/), along with two useful links for general information.

    We (WooCommerce.com) are thinking about this a lot though, so please do look out for a post coming in the new year.

    I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Following up on this, we’ve shared a blog post on GDPR from WooCommerce.com:
    https://woocommerce.com/2017/12/gdpr-compliance-woocommerce/

    Hi,
    I am writing also with regard to GDPR that will come into effect on the 25th?of May 2018. I would be grateful if you could provide me with the answers for my above-mentioned queries:
    1. Do you plan support GDPR and make WordPress compliant with this regulation?
    I mean to create some legal regulations with regard to a new?European privacy.
    2. Where can I find more information about this on your site or whom I should contact? It is only from WooCommerce.com blog post?

    Thank you for your assistace in this matter.
    Joanna

    Thread Starter johnegg

    (@johnegg)

    Thanks for all the great info guys!

Viewing 6 replies - 1 through 6 (of 6 total)
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