Gateway Timeout

  • Resolved nuggetcreatives

    (@nuggetcreatives)


    3 years, 7 months ago

    Hi,

    I’m trying to bulk import subscribers to a client website (currently on temporary domain: hosting-thecaketastingclub.xyz). I’ve followed the documentation guidelines and used the template provided, but I keep getting a 504 Gateway Timeout. This is the error message:

    Gateway Timeout
    The gateway did not receive a timely response from the upstream server or application.

    I’ve already increased my memory limit to 256 MB.

    What should I do?

    Thanks,
    Sarah

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    I am having the same problem. However, I managed to get round the problem by reducing the import number down to about 50 each time. Try importing them in smaller batches.

    Plugin Author Javier Carazo

    (@carazo)

    The problem is not from the memory. The problem is the max execution time that your proxy allows your server to execute.

    We are working in a batch process but first we will implement it in export process instead in import. Anyway, we are working in a solution.

    In the meantime talk your hosting to increase those limits.

Viewing 2 replies - 1 through 2 (of 2 total)
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