garbage

  • It worked fine – *until* I adjusted the setting to display in 640×640, or 320×320, or to change the number of columns to 3, or *anything at all* – now I have set it back to what was previously working, and it will no longer display the feed. Thanks for wasting my time.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter ObsidianBlade

    (@obsidianblade)

    Tried deactivating and re-activating the plugin, cleared my browser’s cache… still nothing. Never had any other such issues with this WP installation. I have no idea how such a shoddy product could get such good reviews.

    Plugin Author smashballoon

    (@smashballoon)

    Hi ObsidianBlade,

    Sorry to hear you had an issue using the plugin. We’d be more than happy to help resolve the issue for you if you need help. There’s a support forum here on www.remarpro.com where you can open a ticket, or you can also submit a ticket to us via our website. As you can see from this response, we’re very quick ??

    We also have an FAQ here with some common reasons for why a feed would stop working which may be useful, the most common of which are usually your Instagram Access Token expiring, or a JavaScript error on your page which is preventing the feed from loading.

    If you need help then just let us know. We pride ourselves on providing quick and effective support to all of the users, whether you’re using the free version or the Pro.

    Apologies again for the issue, and please let us know if we can help.

    John

    Plugin Author smashballoon

    (@smashballoon)

    Hi @obsidianblade,

    Just following up to see whether you’re still experiencing an issue using the plugin and whether you need any help. If so, just let us know, we’re always happy to help!

    John

Viewing 3 replies - 1 through 3 (of 3 total)
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