Gaps between consecutive orders

  • Resolved Websonica

    (@websonica)


    1 year, 8 months ago

    Hello, we are experiencing an issue with the order numbering. Specifically, we have noticed gaps between consecutive orders. When looking into the database and performing an inner join between the “posts” and “postmeta” tables, we found two “meta_key” entries with the value “_order_number,” both containing two consecutive numbers. Can you please help us resolve this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support jessicaskyverge

    (@jessicaskyverge)

    Hey @websonica ,

    Thank you for reaching out to us about Sequential Order Numbers for WooCommerce. I’m happy to help!

    I’m sorry the plugin doesn’t seem to be working for you. I understand that you’re seeing gaps between consecutive orders. Can you let me know if you have deleted any orders recently or have you noticed any trends between the gaps?

    Thank you,
    Jessica

    Plugin Support jessicaskyverge

    (@jessicaskyverge)

    Hey @websonica

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

    Thanks,
    Jessica ??

Viewing 2 replies - 1 through 2 (of 2 total)
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