Gaps After Update

  • Resolved Berk

    (@ikisey)


    2 years, 3 months ago

    I am using the Pro version of Wp Quads plugin on my site for the placement of Adsense ads. After the new update to the plugin, some gaps occurred at the top of the site.

    In addition, there was a large horizontal adsense ad at the bottom of the 3-column prominent articles at the top of the site, and after the update, the ad began to disappear. Ads continue to be displayed in other advertising areas on the home page and in the text.

    When I disable the plugin, the gaps go away. But it’s a plugin I’m happy to use. So if anyone can help me on how to fix the problem, I would be very grateful.

    To better understand the problem, you can take a look at the screenshot below.

    https://ibb.co/qsz1zZ9

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Thread Starter Berk

    (@ikisey)

    Would it be possible for someone from the support team to look into the matter?

    Hi!
    I have the same problem on my site. I see that you are using boombox theme, same as me. I reached both wpquads team and boombox team, and it seems that they did not found any problem.

    Thread Starter Berk

    (@ikisey)

    Hi,
    Thanks a lot for your answer. For a long time, I expected at least a positive or negative response from the Wp Quad team, but I did not receive any response. I was able to solve the problem myself as follows. I reverted the Wp Quad plugin to version 2.0.45 by installing the Wp Rollback plugin. I observed that the problem persists in higher versions, and now the problems I have experienced in this version do not continue. You can try one yourself if you wish. I hope it helps.

    Hi,

    Indeed, that solves the problem. It must be a conflict between the boombox theme and the newer versions of the plugin.

    Have a good day!

    Plugin Support WPQuads Support

    (@wpquadssupport)

    We are extremely sorry for the delay. We are working on this issue and we are trying to solve and release the fix in an update this week.

    Plugin Support WPQuads Support

    (@wpquadssupport)

    We fixed the issue in our latest update 2.0.58.1. Can you please update the WPQUADS to the latest version and let us know back if you face any issue? So that we will help you to resolve if you face any issues.

    Thread Starter Berk

    (@ikisey)

    Thanks for your help and return. With the new update, the gap problem is completely fixed, thanks. However, even though I have an active ad space after the featured area, there is no ad display. You can see it in the screenshot I attached. When I revert the plugin to version 2.0.45, ads are shown in this area without any problems.

    https://ibb.co/1Qnm5JW

    Plugin Support WPQuads Support

    (@wpquadssupport)

    The given provided screenshot link is not working. Can you please cross check it once and send us the working screenshot? So that we will go through it and get back to you.

    Thread Starter Berk

    (@ikisey)

    Thanks for your return. Can you try the links below?

    https://www.linkpicture.com/q/Screenshot_1_26.jpg

    https://www.linkpicture.com/q/Screenshot_2_7.jpg

    Plugin Support WPQuads Support

    (@wpquadssupport)

    Thanks for sharing. We will check this scenario and will get back to you.

    Thread Starter Berk

    (@ikisey)

    Hi,

    Any news for the issue?

    Plugin Support WPQuads Support

    (@wpquadssupport)

    Sorry for the delay in getting back. We tied to reproduce the scenario but we are unable to get what exactly happened to you. will you please create a small video or explain to us step by step to recreate the issue you are facing so that we can check the same and come up with a solution?

    Thread Starter Berk

    (@ikisey)

    Actually my mistake is very simple. As can be seen in the screenshot, although the ad is active after the Featured Area section, there is no ad display on my site. However, when I revert the plugin to version 2.0.45, ads are shown in that section without any problems.

    https://ibb.co/JjPmg6J

    Plugin Support WPQuads Support

    (@wpquadssupport)

    The above-shared screenshot URL is not working: https://prnt.sc/RDZDlWtZlZql, Kindly share another one, So that we will go through it and get back to you immediately.

    Thread Starter Berk

    (@ikisey)

    Could you please try this one?

    https://www.linkpicture.com/q/Screenshot-3_1.jpg

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘Gaps After Update’ is closed to new replies.