GamiPress dont give me the points / achievement

Hello.

Im having a weird error, (or maybe i dont know how to make the plugin work)
I configure an achievement, and when an user acomplished the required steps, GamiPress dont give him the points, or badge, but in the log there is an entry what says:
Juanky Castillo triggered gamipress_bp_send_message (x2) – Private
With the points its the same….i dont know how to give the points to the user

if i give manually (as admin) a badge to an user, the log says:
Alumno Pata Negra earned 33 puntos for a new total of 33 puntos – Public

I have create a type of Achievement (Logros Comunidad): it going to allow the BuddyPress related events (reply a private message, making friends, etc.

I have create the type of points (Puntos)

When in making my first achievement for the users (Achievements > Logros Comunidad)
I set the tite, content, excerpt, thumbnail.
I set Show earners and layout
I set:
– To give 33 points (Puntos)
– Earned by: Completing steps
– Secuential steps: No (this event will trigger on every private message so i dont need it)
– Hidden?: show to user
– Required steps: Send a private message – 1 time limited to – Unlimited

The log counts every time an user sends a private message, but dont give the awards.

Im triying deactivating almost every plugin, but it keeps failing.

Im almost an entire day making test and i dont know what is wrong….
Thank you very much for your time.

The page I need help with: [log in to see the link]