Gallery with empty pictures box

  • Resolved smirandac1978

    (@smirandac1978)


    1 year, 5 months ago

    Hello.
    I have installed the version of Envira Gallery Lite, v1.8.6.1, and today (I think the plugin was updated), the page that contains a photo gallery shows everything blank. That is, the boxes are shown where the photos should be, but the photos are not.
    The strangest thing is that if I put “Preview” the page, it does work there, but if I see it on the real page, it doesn’t.

    What can be? Something that could be failing?
    I will greatly appreciate your help, as it is a plugin that I really like.

    Edit:
    https://mastertalentperu.com/clientes2/

    WordPress version: 6.2.2
    Php version: 7.4.33
    Webserver: LiteSpeed

    Greetings
    Sergio

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi, @smirandac1978!

    Thanks for writing in!

    The link you shared with us shows a FooGallery gallery, not an Envira Gallery gallery. Looking into the page source, we don’t see any code or scripts for Envira there.

    Did you send us the wrong link? If so, could you point us in the right direction? We’ll be happy to check it out for you.

    Thread Starter smirandac1978

    (@smirandac1978)

    Hi, im sorry, the correct url is:

    https://mastertalentperu.com/clientes2/

    Thank you

    Thread Starter smirandac1978

    (@smirandac1978)

    Ok, I just open a ticket on

    https://enviragallery.com/account/support/

    This is the message I got:
    “Thanks for contacting us! We will be in touch with you shortly. Our support hours are Monday – Friday 9:00am to 5:00pm EST. We generally respond to tickets within 24 hours during this time. If you do not receive our automated confirmation message within 1 hour, please check your Spam folder. If the confirmation message was sent to your Spam folder, mark the message as Not Spam to allow future messages to reach your inbox. Thanks and have a great day!”

Viewing 3 replies - 1 through 3 (of 3 total)
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