Gallery widget doesn’t work anymore on subpages

  • Resolved jaydenreeves

    (@jaydenreeves)


    11 months, 2 weeks ago

    Hi, unfortunately I have noticed another problem:

    The gallery widget no longer works on the subpages. While it is displayed correctly on the home page, the images on the subpages are displayed one below the other in full size. Any settings via the Customizer are ignored. I would like the gallery to be displayed correctly on the subpages again, otherwise the page block will be much too long and destroy the design.

    Thx. Regards, Jay

    • This topic was modified 11 months, 2 weeks ago by jaydenreeves.

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Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi Jay,

    Thanks for reaching us,

    While checking from my end, the Gallery Widgets is appearing fine on both the homepage and other page. For your confirmation please check the screenshot here:

    Other Page – https://prnt.sc/g0gJl1z_ZLvc

    Home Page – https://prnt.sc/m09PLQw0O5SO

    If the issue still persists on your end, please share the screenshot and I will check in detail.

    Regards

    Thread Starter jaydenreeves

    (@jaydenreeves)

    Hey Barsha,

    thx for answering. That’s really interesting. On my end it still doesn’t work. This happens in any browser.
    Have a look:

    https://www.wir-schreiben-queer.de/wp-content/uploads/2023/12/screenshot.jpg

    Hi @jaydenreeves,

    Thanks for reaching back,

    Could you please clear the browser cache and check if the issue gets resolves or not!

    Let me know the updates after doing so and I will get back to you.

    Regards

    Thread Starter jaydenreeves

    (@jaydenreeves)

    Hey Barsha,

    thx for answering.
    I have already emptied the browser cache very often. The problem persists.

    Today, however, I have scheduled a post where the gallery in the page block is suddenly displayed correctly. Unfortunately, another check has shown that this does not apply to older subpages. After emptying the cache, the incorrect display remains there.

    Regards, Jay

    Hi @jaydenreeves,

    Thanks for reaching us,

    I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all?the plugins one by one and check if the problem resolves.

    Let me know if this helps you or not and I will get back to you.

    Regards

    Thread Starter jaydenreeves

    (@jaydenreeves)

    Hi Barsha,
    thx for answering. I finally deleted the gallery.
    The subpage was no longer needed.

    Thanks for your help.

    Regards, Jay

    Hi @jaydenreeves,

    Thanks for the update. Let me know of any other confusion or issues, and I will get back to you.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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