Gallery Settings RuntimeException

  • Resolved rdpshop

    (@rdpshop)


    2 years, 9 months ago

    I can upload images into a gallery just fine, in fact everything works fine except I cannot access Gallery Settings. I have check my .htacess file and do not have any entries I can see that would cause this. I do have Wordfence but I disabled it and the issue still exist. I actually disabled all plugins except NextGen and I still have the issue. I get this when I select Gallery Settings:
    Basic Slideshow
    RuntimeException thrown
    /home/*****/public_html/trucksontriangles.com/dev/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/templates/slideshow/nextgen_basic_slideshow_settings_gallery_dimensions.php is not a valid MVC template

    Is there something else I need to look for? I am using Thrive Themes and I am suspecting it might be an issue. I have Next Gen on all my other sites with no problems at all. I am also running PHP 7.4 but like I said, all the other sites are fine. I will need to go into Gallery Setting to set images per page. If I cannot get this fixed, I will have to find some other plugin. I hate to as I feel NextGen is the best.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Imagely

    (@imagely)

    HI @rdpshop,

    Looks like a weird issue that needs to be debugged. First of all, could you please let us know if you are using a Windows server and if you’ve already tried deleting then re-installing NextGen Gallery plugin?

    Thread Starter rdpshop

    (@rdpshop)

    It turned out to be something really weird. Even after uninstalling and reinstalling. For some reason, it was not creating the nextgen_basic_slideshow_settings_gallery_dimensions.php file. So I copied this php file from another one of my websites I have NextGen installed on and it fixed it. I have no idea why it wouldn’t install or create this php file. But I fixed it late last night after inspecting the files one by one until I saw it was missing.

    Thanks for responding, I hope this is the last time this issue surfaces.

    Plugin Contributor Imagely

    (@imagely)

    It may be permissions related. This file is definitely a part of a fresh installation .zip archive of NextGen Gallery plugin so perhaps it wasn’t updating properly once with the updates.

    Happy to hear that everything works fine now.

    • This reply was modified 2 years, 9 months ago by Imagely.
    Thread Starter rdpshop

    (@rdpshop)

    It works but it isn’t working as smoothly as it does on my other sites. I am trying to display some images and the top and bottoms are cut off in the thumbnail view plus they are at random staggering. You can see here what I mean, it should evenly display these. The site I am building this from, they are centered.

    https://www.screencast.com/t/ojQVZtqbDE

    Is there CSS code I can use to tweak this or am I missing something in settings somewhere? Seems like I have run into this in the past but I can’t remember what I did to get it all to even out.

    You can view the page here to see what I mean. https://trucksontriangles.com/dev/signs-uused-in-the-united-states/

    Plugin Contributor Imagely

    (@imagely)

    Hi @rdpshop,

    I am noticing the thumbnails appear to be uncropped now so my guess is that you’ve already found the needed config that allows displaying thumbs entirely: “NextGen Gallery -> Gallery Settings -> Basic Thumbnails” by setting “Override thumbnail settings” to Yes then also set “Thumbnails Crop” to “No”.

    • This reply was modified 2 years, 9 months ago by Imagely.
Viewing 5 replies - 1 through 5 (of 5 total)
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