Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Subhash,

    Thank you for contacting us.

    By default, our plugins work only with standard themes.
    In your case, you should implement some changes in the code of your theme to correct Gallery plugin displaying.

    You are free to implement the necessary changes into your gallery template files: “gallery-template.php” and “gallery-single-template.php”, which you can find here – [wp-root]/wp-content/themes/your-theme-name.

    Please pay attention you are using the caching plugin. It would be better if you temporarily deactivate this plugin, up until the changes will be made, then please clear its cache.
    If you want to change plugin settings, you’ll need to complete the similar actions.

    If you have any difficulties, you can always hire our specialist who will make required changes.

    Please follow the next steps in order to request a paid customization service:
    1) Submit a private request here – https://support.bestwebsoft.com/hc/en-us/requests/new
    2) Make sure to include details about required changes.
    3) Our manager will contact you back with estimation (possible questions) and a payment link.
    4) Answer questions (if applicable) or complete the payment.
    5) We will contact you upon payment approvement.
    6) The work will be performed by our specialist.
    7) Usually it takes about 2 – 4 hours to complete the desired changes after receiving your payment (we start after 100% pre-payment only). However, the time depends on complexity of this task, number of desired changes and availability of our team.

    Sincerely,
    BestWebSoft Support Team.

    Thread Starter subhashsrs

    (@subhashsrs)

    Great, Thank for providing right directions. I have edited template at my level, and the problem is solved now. I appreciate that you have provided this plugin free to users. Again Thanks

    Regards
    Subhash

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi Subhash,

    We visited your site and analyzed it.

    As a solution, we can offer custom CSS code for your theme.
    In order to implement it, please go to the plugin settings page, open “Custom code” tab, mark the “Activate” option in the “Editing bws-custom-code.css” section, and add the following code:

    .single-bws-gallery .header-wrapper {
        background-color: initial;
    }
    .single-bws-gallery #container {
        margin: 0 auto;
        max-width: 1200px;
        padding: 70px 3%;
    }
    .single-bws-gallery #content {
        float: none;
        max-width: 100%;
    }
    .single-bws-gallery #footer {
        clear:both;
    }

    Sincerely,
    BestWebSoft Support Team.

    Thread Starter subhashsrs

    (@subhashsrs)

    Dear Sir,

    I just checked new reply and used this custom code. This is working great!

    Again Thanks for your help!

    Wish you all the best.

    Regards
    Subhash

Viewing 4 replies - 1 through 4 (of 4 total)
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