• Resolved bjt1t2t3b

    (@bjt1t2t3b)


    I’m using Gallery Custom Links version 2.1.7 with several WordPress websites. Since this latest update, the plugin no longer works correctly.

    On one of my websites (https://www.thirdshift3.com/2023/09/21/discovering-the-perfect-vintage-and-antique-piece-to-add-vintage-charm-to-your-home/) when you click on an image, it first opens the image into the Attachment Page, and THEN if you click the image again, it opens in the external URL I set with the plugin.

    On another of my websites (using a different theme) (https://www.jaydeemahs.com/shop-fun-finds-for-you-and-your-home-roundup-149/) when you click on an image, it opens the external URL in a new tab, as I set with the plugin, but when you close that tab to return to the website, the image appears on the website – covering the website – so you have to click off the image to return to the website.

    Prior to this update, when you clicked a gallery image, the click went directly to the external URL in a new tab, as set with the Gallery Custom Links plugin.

    I am using the latest update of WordPress on both of these websites, and the latest update of the Classic Editor.

    Any ideas how to get this plugin to work properly again?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Val Meow

    (@valwa)

    Hey @bjt1t2t3b ??

    I can see the issue happening on the website you’ve linked, but I can’t reproduce it on a fresh install with the 2023 theme. I suspect the images are inside a component designed to display them, which may be linked to the attachment page or the media file when you click it.

    Could you please try this on a clean slate and let me know if you can reproduce the issue using the steps you’ve taken? Thank you for your cooperation. ??

    Thread Starter bjt1t2t3b

    (@bjt1t2t3b)

    Thank you for your response. I have been trying to get the Gallery links to work, but still haven’t figured out a way. All new posts I tested had the same thing happen as the one I linked to originally.

    Here is a screenshot of the HTML for that post – I see nothing out of the ordinary in the code:

    I did discover something interesting though – if you hover over one of the gallery images and look at the lower-left bar in the window, you see the image file initially and then that URL changes right away to the external link, which you can then click on. BUT, you have to hover, wait for the URL to change, and then click. It never worked like this before the update.

    And, I also discovered if I create a new blog article using Gallery Custom Links to external URLs and then PREVIEW the article before it’s published, clicking the gallery images go directly to the external URLs. But, when I actually publish that same article and then click a gallery image in the published version, it first opens on an attachment page as I originally posted. Weird.

    Any additional ideas I can try?

    • This reply was modified 1 year, 5 months ago by bjt1t2t3b.
Viewing 2 replies - 1 through 2 (of 2 total)
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