Gallery lightbox cannot slider

  • Resolved Sliven

    (@slivenred)


    3 years, 4 months ago

    Hi there,

    Thanks for providing this awesome plugin, it works for WooCommerce product images from default to Gallery.

    But I notice your demo also changes the lightbox effect, which is when the user clicks the product image, which will pop up a lightbox image, and the lightbox image can also slider.

    The gallery works for my website, but the lightbox still shows a default image lightbox, just showing a single image and cannot be slid.

    Like this: https://imgur.com/luk0tSb

    Could you help me to take a look at it? I hope when my lightbox pop up, the lightbox images still can be slider and change the next image.

    You can check the page: https://www.grand-kitchen.com.tw/product/%e9%99%b6%e7%93%b7%e7%83%a4%e6%bc%86%e5%bb%9a%e5%85%b7/

    All the best,
    Sliven

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Md Khalil Uddin

    (@khalilu)

    Hi @slivenred,

    Glad to hear that you loved the plugin.

    Thanks for sharing the page link. We have visited the page and found the lightbox images are not sliding because the Gallery Slider plugin fancy box is not loading instead it is getting a popup from the Nimble Portfolio plugin. We found also a console error. See the screenshot.

    We assume that due to the console error fancy box is not working. We need to inspect the issue deeply from your end. Please open a support ticket so that we can investigate and figure out a solution for you.

    Waiting for your response! We would be glad to assist you. Have a good day!

    Stay safe and well.

    Thank you very much again!

    Thread Starter Sliven

    (@slivenred)

    Hi there,

    Thanks for your help.

    I find the issue on the theme, due to the theme lightbox effect, it causes the conflict with the plugin. After removed the theme lightbox code, the plugin is working.

    Thanks for your help and thanks for developing this awesome plugin.

    Hoping you are well and all the best,
    Sliven.

    Plugin Contributor Md Khalil Uddin

    (@khalilu)

    Hi @slivenred

    I’m very glad to hear that it works perfectly now. If you are happy with our plugin and support, please share your experience in the plugin review section.

    Thank you very much for the compliments.

Viewing 3 replies - 1 through 3 (of 3 total)
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