• Resolved yepezkjy18

    (@yepezkjy18)


    Hi, i have the last version of the plugin and when i create new productos with variations Gallery. The gallery show infinite loading and dont show propertly

    https://postimg.cc/JtjGK9JM

    i upload the gallery 3 times and nothing happens, previosly the plugin work, now not working

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    I find that the plugin javascript files are not loaded. can you make sure your optimize or cache plugin does not remove the script file?

    Thank you

    Thread Starter yepezkjy18

    (@yepezkjy18)

    i don’t have cache plugin, the pro plugin have better javascript?

    hey, there has there been any update on this issue I am facing a similar issue on my website as well.
    FYI no I do not have any cache plugin activated on my site. I am currently using the free version for testing purposes and I am facing this issue. Would like a reply soon

    Also, there are no error messages in console.

    If it has been resolved please guide me through it.

    Thank You

    Plugin Author RadiusTheme

    (@techlabpro1)

    Hello,

    Is error coming from our plugin file? please send me url as text link need to check or create new topic with the url.

    Thanks

    https://cutt.ly/tn5UQRk

    Here is the link to the page.

    Thread Starter yepezkjy18

    (@yepezkjy18)

    I found the problem, This plugin works well for commons and default themes like flatsome or default wordpress theme, and using a good javascript files. Unafortunally i disable the plugin and use other and works fine. my theme dont support the plugin.

    thanks for the support check your compatibility with other themes

    Plugin Author RadiusTheme

    (@techlabpro1)

    ok Thanks, I am making this topic resolved. We will check with Flatsome theme.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Gallery infinite Loading’ is closed to new replies.