gallery images stuck with desktop settings

Hi @cheekymate06

I hope you are fine and doing great.

I am really sorry for the inconvenience. We have reviewed the issue and were able to reproduce it on our end.
Thank you for bringing this to our attention. We have forwarded this issue to our DEV team, and they are working on this issue.

We will let you know the update afterwards.

Thanks & regards

Yup! Same problem here! Image Gallery stuck to desktop 3 columns on mobile. Looking forward for the update fix!

For now I just rollback the plugin to previous version. Hope this gets fixed soon. Good day to all!

Hi,

Yes, we are already working on the issue, and we will release a new update with the fixation ASAP.

I will inform you once the update is released.

Thanks for your patience and nice cooperation.

Regards

Hi?@cheekymate06 @cristipaltin ?,
Hope you are doing well.

I am glad to inform you that we have resolved this issue in one of our developer versions of the plugin. Please download the?Essential Addons for Elementor?plugin from here:?https://d.pr/f/HgmDOo

I have checked with this Dev version and found it fixed on my end. Please check this screencast:?https://d.pr/v/qq02rM

While installing this plugin, you just replace the previously installed one.

After installing the plugin, please regenerate the assets. To regenerate assets, you can go to?wp-admin -> Essential Addons?then, switch to the?‘Tools’?tab and hit the?‘Regenerate Assets’?button. Check out this screenshot:?https://d.pr/i/iBccDw

Also, make sure to Regenerate Files from?wp-admin -> Elementor -> Tools -> General?as well. Check out this screenshot:?https://d.pr/i/N6WC1d

If the issue still persists, please try clearing your browser cache (by pressing?shift+ctrl+R) or try another browser too.

Let me know how it goes.
Thank you.

Will this fix be in the next update? I’m okay to wait if that is the case. At the moment it works fine with the previous version.

Hi @amitbarai013 !
Thank you for fixing the issue. But I am not comfortable installing the plugin like that. I’m not that tech savy. ?? I hope it gets in an WP update soon. I am also waiting for other fixes for the gallery witch I have mentioned in other post.
Thank you for your time and effort!

• This reply was modified 1 year, 8 months ago by cristipaltin.

Hi @cristipaltin and @cheekymate06 ,

Thank you so much for letting us know the update. I am so glad to know that you found the issue resolved on your end. This fix will be implemented in the future update of the plugin. I will let you know the update once it gets implemented.

Thank you.
Have a good day!

Hi @cheekymate06 and @cristipaltin ,
Hope you are doing well.

I?am glad to inform you that this issue has been resolved in our latest version of the?Essential Addons for Elementor plugin. Please update the plugin to the latest version 5.6.4.

Please let us know if you need further assistance or have queries.
Have a good day!

Thank you @amitbarai013
The issue is resolved. Thank you for your work. Have a great day!

Hi @cristipaltin ,

Thank you so much for letting us know the update. I am so glad to know that your issue has been resolved.

Please feel free to contact our support anytime you need help, we are always here to help.

If you don’t mind me asking, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better.

Thank you in advance!

Link to review – https://wpdeveloper.com/review-essential-addons-elementor

Have a good day! ??