Gallery images don’t show for *some* products

  • Resolved antonk9000

    (@antonk9000)


    5 years, 1 month ago

    Love this plugin, but just ran into a weird issue.

    We’re importing several 1000s of products, and not all imports are going in properly. In order to see which products have only 1 image, and which ones have the multiple images, I have Admin Columns set to display the “Attachments” field.

    This works for some products, but not others. Either it shows the full gallery, or just a “-” in the field. The products with “-” actually DO have multiple images, the plugin just doesn’t display them.

    Any advice on fixing this? Either by refreshing some plugin settings, or maybe re-synchronizing thumbnails, etc?

Viewing 1 replies (of 1 total)
  • Plugin Author Stefan van den Dungen Gronovius

    (@dungengronovius)

    In order to understand my answer, it is important to know what our Attachment column does. This specific ‘Attachments’ column tries to get the related media (Attachments) for each post. A related media item means that the media items has the actual post as parent_id which is normally set when you upload an item/image for a specific post. A media item can only have one parent.

    I do expect that your import script does upload external images but does not correctly link those media files to the new product ID. If this is indeed true, I don’t think that the Attachment column is not the correct column to show what you want.

    You could try our Custom Field column and use ‘_product_image_gallery’ as key with ‘Image’ as Field Type.

Viewing 1 replies (of 1 total)
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