gallery image popup

Hi,
Thanks for reaching out! In the Advanced Gallery settings under the Link Settings you can set the Link To to Media File and it will open the image in lightbox.
Hope that helps!

Best,
Hannah

This is what I already have it set to, but it just links to the file, it does not open in lightbox, thus why I posted this.

nevermind, I see I have to actually install the lightbox plugin and its automatic

Hey,
You shouldn’t need a lightbox plugin. Though it’s possible your theme or another plugin was disabling the lightbox. What theme are you using?

Kindly,
Hannah

it did not work until I installe dthe lightbox plugin.

I am using kadence theme
kadence blocks
Kadence Starter Templates
litespeed cache

thats it
plus of course Simple lightbox as well now

Do you have Enable Lightbox toggled on from Customize > General > Performance?

Kindly,
Hannah

I was not aware of that option. I wouldn’t have thought to look there TBH.
However, after enabling it, it made no difference, it still doesn’t work.

Hi, @lordsnake!

I tried to replicate the issue using the Kadence Theme but I was not able to – https://share.getcloudapp.com/6quze4x5.

You’ve mentioned that you have LiteSpeed cache. If you deactivate the lightbox plugin you have and purge the cache, will the issue persist?

Just to confirm, have you tried all of the troubleshooting steps from this post? If not yet, please do so. This should help pinpoint the cause of the issue on your website.

I hope this helps and let us know if we can assist you further.

Kind Regards,
Karla

I have no plugins enabled except kadence blocks and kadence starter templates, that’s it
Caching is disabled.
everything is up to date
browser cache is cleaned
tested on multiple browsers and computers

here is the url if you want to test for yourself
https://paradise17.managedwp.co.uk/

Hey,
In your Advanced Gallery Block settings under Link Settings what do you have “Link To” set to?

Kindly,
Hannah

it links to the media file, which is what you said it should do.

Hey,
Then under Link Triggers do you have “lightbox” selected?

Kindly,
Hannah

ok it’s working now. I did not see the triggers option originally, as I didn’t have the lightbox enabled under Customize > General > Performance until you told me abput that option.

This a rather obscure place to put that option TBH.

Thanks for the feedback! I’ll talk to the dev team about making this less obscure. Glad things are working!

Kindly,
Hannah