gallery image being cropped on mobile

  • Resolved head022

    (@head022)


    6 years ago

    The Gallery and full view images load fine on desktop. On mobile, When I click on gallery image for full view it’s being cropped and cannot see the entire image. the plugin is not responsive

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We would like to kindly inform you that we have replied to your questions by Email address. Could you please check and reply back?

    Thank you!

    Have a nice day!

    Thread Starter head022

    (@head022)

    I never received the email. [email protected]

    Thread Starter head022

    (@head022)

    I still haven’t received the email. Can you reply to this thread on the forum.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We are sorry for the inconveniences you have faced and for the late reply here.

    Please note that we have sent to you the zip file of the Photo Gallery Plugin with the below-written workaround:

    in photo-gallery/js/bwg_gallery_box.js folder the following lines has been commented:

    line 989
viewportmeta.content = 'width=device-width, initial-scale=1, maximum-scale=1, minimum-scale=1, user-scalable=0';
line 125
viewportmeta.content = 'width=device-width, initial-scale=1';

    Please do not update the plugin or you can make the change after updating the Plugin.

    This correction is related to your Theme settings, first, it is not responsive and second, there is written a meta, which fixes the content to 700px.

    Please let us know if you have any questions.

    Thank you!

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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