Gallery group settings tab does not work

  • Resolved ilya71

    (@ilya71)


    5 years, 9 months ago

    Good day!
    In the settings of the plug-in, the gallery group settings tab has stopped working.
    The number of columns does not work, the size of thumbnails in groups, the number of elements on the page – as a result, the entire tab does not work.
    The parameters are changed, the changes are saved, and on the site when viewing, no changes occur.
    I ask for help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Thank you for confirming that. We’re sorry for the trouble.

    This problem might be a conflict with another plugin on your website.

    Please try to deactivate the rest of your plugins check whether the problem persists then.
    Also, if possible, please temporarily switch the theme of your website and see if the issue occurs.

    You can re-activate the plugins and change the theme back again after troubleshooting.
    Please inform us of the results.

    Cheers!

    Thread Starter ilya71

    (@ilya71)

    Thank you, good idea with disabling plugins – I will try!

Viewing 2 replies - 1 through 2 (of 2 total)
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