• Resolved Mike O’Connor

    (@oconnorstp)


    We run a site with some pretty large galleries (one example is in the link attached to this post). After upgrading PHP to 7.3, we’ve found that the big ones don’t load in the visual editor (Classic Editor). Instead, they display this animation, which seems like a good clue. Here’s a link to a GIF of the animation:

    https://prairiehaven.com/uploads/GalleryPuzzler.gif

    Can anybody tell me what this indicates? Again, only happens with big galleries (something over 100 images in the gallery). Smaller galleries open fine in the editor.

    thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Mike O’Connor

    (@oconnorstp)

    SOLVED: Ah. Sorry for the false alarm, but I’ll leave this here in case somebody else runs into this puzzler.

    The problem was caused by upgrading from PHP 5 to PHP 7 in CPanel. I updated at the WHM level (the meta level above individual CPanel sites) and tweaked settings up there, thinking that the large gallery might be memory-bound. That didn’t work.

    Then I discovered that the CPanel at the site level *also* has the ability to tweak PHP settings (in MultiPHP INI Editor). Opening execution time and memory up at the site level cured the problem. I just expanded everything that seemed relevant, so I don’t know which of these actually fixed it. Here are the ones I enlarged:

    max_execution_time
    max_input_time
    memory_limit
    post_max_size
    upload_max_filesize

    • This reply was modified 5 years, 7 months ago by Mike O'Connor.

    That’s great mike

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Gallery editing stalls with this icon – what does it mean?’ is closed to new replies.