• Resolved atesz03

    (@atesz03)


    Hello,

    The photos disappear in the gallery after one day. If I set a gallery, everything looks fine, but when I check it a few hours or one day later I only see the file names. See screenshot here: https://snipboard.io/zAosqd.jpg

    Clearing the cache or syncronizing the folder don′t help either. The only way to get the the photos back is manually delete and add them again to the gallery.

    Is there a solution for this issue?

    Thnak you for the answer in advance.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Prince

    (@princeahmed)

    Hi @atesz03
    Can you please share the page URL where you are displaying the Gallery module?

    This will help us understand the issue and provide a solution as soon as possible. We would like to work with you to resolve the issue and make sure you are completely satisfied with our product.

    Hi, I have the very same issue, posted also via support form. Everything looks fine first but after some time photos disappear.
    Example is here, where it worked for 30 mins a then my users reported no pictures are visible: https://www.tomrez.com/2000/08/05/tabor-nefunkcni/

    Thanks a lot for investigation.

    Plugin Author Prince

    (@princeahmed)

    Hi @atesz03 @mesysel
    We have released a new update v1.2.4
    Please update your plugin to the latest version. This will fix the issue.

    Dear Prince, thank you for such quick fix. Unfortunately did not work for me.

    What I performed:

    1. Updated plugin from version 1.2.3. to 1.2.4
    2. Checked my posts with Gallery – all of it was broken = none of images was displayed in thumbnail view, fullsceeen view with “Oooops…” error massage.
    3. I recreated all gallery blocks, it worked only in time I refreshed the list of files viewed from Google Drive within Gallery configuration. Then i looked, all the galleries were working.
    4. Unfortunately again, without any known cause, after 1-2 hours all of it was broken, no single image displayed.

    Please see e.g. here: https://www.tomrez.com/2023/05/06/podolsko-pod-stanem/

    Thanks a lot for any other investigation or advice.

    Dear @princeahmed, is there any chance to have a look at this soon? Thank you so much!

    I’m having the same problem. I created several galleries earlier today and a couple of hours later all images are rendering as broken. I’m running the latest version of the Plugin.

    Here is a link to the page.

    I was seriously considering purchasing the upgrade, but if I can’t depend on it I won’t be doing so.

    P.S. This topic is apparently not “Resolved” ??

    I have this problem, how did you solve it?

    Hi, currently I have my pages under investigation of the support . Not solved yet as on some pages the bug occurred again: https://www.tomrez.com/2023/03/18/vyprava-na-hazmburk/

    I discovered that if I set the source to be an entire folder of photos that I didn’t have a problem. It seems that the issue only happened when I tried to select individual photos.

    Oh, I had a suspicion of that behavior, thanks for posting it. Just I am sure I am having issues with displaying whole folder also. Will test it again if there is any connection.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Gallery doesn′t show photos’ is closed to new replies.