Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter damian1974

    (@damian1974)

    I can see that if I click on the link directly in my previous message the images appear to load without problems.

    It’s when I go to the main site https://www.naiabistro.com/
    and then click on ‘CARTA’ followed by ‘IMAGENES’ (which should lead me to this gallery) where I find the problem occurs

    Thanks

    Plugin Author supsystic

    (@supsysticcom)

    Hello!

    The problem is that on your site is used the Ajax loading of content when you click on the menu. It can be because of your template or a some other plugin. When you click on the menu page in the normal mode it have to be fully refreshed. It does not happening now, so script of gallery is not working. Typically, developers which provide such functionality, provide the ability of loading of additional data during this request, but in your case this is not happen. Please, contact your developers and ask them to put the initialization code of our gallery during the Ajax loading of content on the page with gallery.

    Plugin Author supsystic

    (@supsysticcom)

    Also please try to update gallery to the latest version. We have made fixes of Ajax loading of site content and in the latest version it should work correct with our gallery.

    Thread Starter damian1974

    (@damian1974)

    Thanks for the information

    I’ve just updated the Photo Gallery by Supsystic to version 1.7.3 but to no avail. I still have to refresh the page…..

    Plugin Author supsystic

    (@supsysticcom)

    Hi!
    Did you try to contact your theme developers as I have suggested you in one of my previous message?

Viewing 5 replies - 1 through 5 (of 5 total)
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