• Resolved mv_mk

    (@mv_mk)


    Hey guys.
    I just installed the plugin, but not working well when I click an image to open the gallery.
    Check the page here: https://goo.gl/XmTDQz
    On top of the buttons you can see the text related to that button. Like “Play, Next, Close, etc…”
    How can I solve this issue? Worth to mention that I have the same problem with VC-PrettyPhoto
    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello @mv_mk

    Thank you for contacting us.

    Most likely there is a conflict with your other plugins or your theme.
    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error.
    If it won’t help, try to switch temporarily to a standard WordPress theme.
    Afterwards let us know about the result.

    Best regards

    Thread Starter mv_mk

    (@mv_mk)

    Thanks, but I’ve done that already. Deactivated all plugins except Supsystic, and checked with several themes like Twenty Seventeen.
    Can it be gone usinng some code, I don’t know, something like JS I heard. Get element and change it to nothing so it wont bother me again?
    Tested CSS code

    .pp_next {
    display: none;
    }

    But the icons gone too.

    Plugin Author supsystic

    (@supsysticcom)

    Hello

    I tried to open your site again, but there is an error – https://prntscr.com/h9s6op

    If the issue with gallery is actual, please, contact to our internal support.
    We’ll try to help you.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Gallery by Supsystic and PrettyPhoto’ is closed to new replies.