Gallery broken since WP 5.5.1 update

  • Resolved yasminsdad

    (@yasminsdad)


    4 years, 2 months ago

    Hi, first to say, this is the best gallery plugin I have found so far, thank you!

    I just updated WP to 5.5.1 and noticed that my Gallery is no longer working, now it just shows a blue box with an ! exclamation mark.

    I would be very grateful if you could have a look and tell me what you think I should do to solve the problem. Many thanks in advance for your time. Toby.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author GalleryCreator

    (@gallerycreator)

    Hello,
    Something destroyed your galleries, and this is definitely not update 5.5.1 Now your galleries are missing important information (URL for thumbnails and URL for large image size). Maybe you installed some kind of optimization plugin, or maybe some plugin tried to optimize your galleries and messed them.
    Try to reload the gallery content -> Items Manager -> Reload Gallery

    Or write to me and I will try to help fix

    Thread Starter yasminsdad

    (@yasminsdad)

    OK. Thank you for the quick response.

    No. I did not install anything. WP and all my plugins updated, so ether it’s a bug, or one of the plugin updates corrupted it.

    The resetting worked.

    Many thanks for the excellent product and excellent support.

    Yes, i think so.
    I am also looking for the answer why the gallery is always in loading. If you f5 (refresh this page), then it works normally. If you switch from homepage, always loading.
    I have tried to reinstall many times, your plugin only but the error still occurs.
    Anyway, I really thank you for this plugin. Hope it is fixed soon.

    Plugin Author GalleryCreator

    (@gallerycreator)

    @bobochacha Link to gallery page?

    It is working fine. Error is caused by theme. Thank you so much.

Viewing 5 replies - 1 through 5 (of 5 total)
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