Gallery Breaks Product Pages

  • Resolved oscash

    (@oscash)


    3 years, 7 months ago

    I created all the product pages and now I’m going back and updating them with photos. The first few products it worked perfectly fine; now, I still get the “Product updated. View Product” banner, but the page loads completely blank. I cleared the site cache. I cleared browser cache and tried incognito – still doesn’t load. When I inspect the page, the result is empty (<html><head></head><body></body></html>) – see screenshot https://imgur.com/a/FnnoPDC.

    When I disable Variation Images Gallery plugin, the broken product pages load normally.

    I tried deleting the plugin and reinstalling. Originally I uploaded the variation images through your plugin but this time I uploaded them directly to the media library. This seems to be a workaround solution.

    However, when I try to add more than 2 photos to the Product Gallery (aka the main gallery, not individual variations), the product page goes blank again. This wasn’t a problem before – the first several products I uploaded images to work fine and they have several gallery pictures displayed along with the main photo.

    Tested another product page that didn’t have assigned pictures yet. Uploaded 5 images to the media library and then set one as the main Product Image and the other 4 as Product Gallery. The product page is blank. When I turn off Variation Images Gallery plugin, the page loads with all 5 images present. When Variation Images Gallery is turned back on, the page is blank – I have to delete pictures until there are only 2 in the Product Gallery for the page to load.

    Looking for help to solve this? Thanks in advance.

    FYI – I opened a support ticket but haven’t heard a response, which is why I’m posting this here in the plugin support forum.

    The page I need help with: [log in to see the link]

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