GA4 shows the wrong country

  • Alessio

    (@alexmes)


    4 years ago

    Hi!
    After I switched to GA4, the analytics shows that ALL visitors are from Saudi Arabia. Why?

Viewing 15 replies - 1 through 15 (of 29 total)
  • Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Hi!

    Haha, that’s weird! Could you tell me a little bit more about your configuration? Do you have Stealth Mode enabled, for example?

    Thread Starter Alessio

    (@alexmes)

    Thanks for your quick reply ??

    I activated these settings:
    Asynchronous
    Anonymize IP
    Stealth Mode Lite

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Although I can’t reproduce this issue, what happens when you disable Stealth Mode Lite?

    Thread Starter Alessio

    (@alexmes)

    I disabled the Stealth Mode Lite and now the geolocalization works fine ??

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Ah, well, look at that!

    Then Stealth Mode is sending thru the wrong IP in your configuration.

    Can you tell me a little more about your configuration? E.g. are you on CloudFlare, or maybe another CDN? What kind of caching plugin do you use?

    Thread Starter Alessio

    (@alexmes)

    Sure! I use:
    CloudFlare (free account)
    Optimole for the images
    Swift Performance for cache

    I don’t think I changed any settings of these plugins when I switched to GA4

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Do you have JS optimization settings enabled in CloudFlare?

    I just CloudFlare, too, but Stealth Mode shows me the accurate countries. Still, I do suspect it’s related to CF. I’m just trying to pinpoint it, so I can reproduce the issue ??

    Thread Starter Alessio

    (@alexmes)

    If you mean Rocket Loader and Auto Minify, they are disabled because they are not necessary when using Swift Performance.
    And the IP Geolocation option is active.

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Could you check if either mod_cloudflare (old) or mod_remoteip is installed in your Apache configuration?

    Thread Starter Alessio

    (@alexmes)

    Not sure how to check it on CPanel. I’ll contact the hosting support.
    By the way, I use Wordfence too.

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    If they don’t understand what you’re getting at, refer them here. That’ll explain it crystal clear. ??

    Thread Starter Alessio

    (@alexmes)

    I don’t have Apache but Litespeed ??

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Okay, so then there’s this. Could you check into that?

    Thread Starter Alessio

    (@alexmes)

    Now it’s set to YES.
    They said it’s a temporary setting due to some compatibility issues but they don’t know when they will change it yet

    • This reply was modified 3 years, 11 months ago by Alessio.
    • This reply was modified 3 years, 11 months ago by Alessio.
    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    They just changed it to Yes? Or was it already set to Yes?

Viewing 15 replies - 1 through 15 (of 29 total)
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