• Resolved Maisonwhite

    (@maisonwhite)


    All other analytics seem fine, users, sessions etc but none of the e-commerce events are tracking

    The page I need help with: [log in to see the link]

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  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @maisonwhite,

    It doesn’t look like Complianz is blocking any scripts related Google Analytics or to those events. If Complianz were to block Google Analytics on the site I would have expected the ‘other’ Analytics tracking (users/sessions etc) to be affected prior to consent as well.

    There are some errors (unrelated to Complianz) in the console though, one of which refers to wcgai.trackClassicPages, so that sounds like it could be related to the issue you described with the E-commerce Events. These disappear when I visit the site with ?nowprocket added to the URL, to view the site prior to the optimizations from WP Rocket; so that’s where I would start.

    Hope this helps!

    Kind regards, Jarno

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