GA4 not getting Data as of Aug 4

Well I found my issue after troubleshooting all day! I went for one last check in my wp-config.php and this line had been leftover from my local environment.

define( ‘WP_ENVIRONMENT_TYPE’, ‘local’ );

Good find @hannahmwool. There is an open GitHub issue with regards adding a notification for such environments. See https://github.com/google/site-kit-wp/issues/7962.

@rttomlinso21 appreciate the update. With regards the discrepancy, this is a difference in site visits between Google Analytics and a different service that measures site visitors differently. We can’t account for how JetPack measure stats. They may account repeat site visits and include them in their “visitors” metric. In Google Analytics, the “All visitors” metric doesn’t.

There can always be factors that changed in Google Analytics, Search Console or Google Search that result in less impressions and in turn visits to your site, however, if the data that you see in Site Kit matches that which you see from?analytics.google.com, the plugin is working as expected and it’s a case of investigating why you have a sudden drop in visitors to your site in Google Analytics if this isn’t a service fault. Note also that in your case, as reported above, I performed various checks and site visits are recording as expected and the snippet is placed as advised by Analytics. You can check this yourself via?tagassistant.google.com, a useful tool to check for any issues. What you’re seeing within the Site Kit dashboard also matches what you’re seeing from?analytics.google.com?based on the insights you kindly shared.

I’ll close this support topic topic given Site Kit itself is working on your site, and the query with regards a different in Jetpack stat’s isn’t something we can assist with here.

@stoere-bink Thanks for sharing your insights. That is indeed a sharp decline. I’d be happy to check your Site Kit setup to ensure that the plugin is correctly configured, while checking for any possible issues with third party plugin conflicts or a consent management plugin setting that may be impacting reporting. Feel free to open a support topic while also sharing your Site Health information privately so I can inspect your site.

@jamesosborne thanks again. I’ve just filed a support topic, as you described above.

I do hope you find something… ?? I’m willing to give you all the support from our side to try to find a solution for this.

Thanks for sharing @stoere-bink. I checked your site, both manually and via the tagassistant.google.com service. It looks like consent is not granted by default in Analytics with your consent management plugin, meaning site visits will not count in Analytics until explicitly granting consent.

Regardless of a consent management plugin, you do also have consent mode enabled within Site Kit. With this enabled, users from the EEU, UK and Switzerland by default will not be counted in Analytics, as per Digital Markets Act (DMA) changes, so only visitors who have explicitly given consent are tracked. These changes came into effect recently so I suspect that consent mode and your consent management plugin configurations are impacting your GA performance. You’ll find more on consent mode here. You may wish to leave consent mode disabled if you are not a Google Ads user, and then check once more in a few days. Along with this, you may wish to review your consent management plugin configurations.

As this is the support topic from another user, feel free to open an individual support topic if you have any further queries with the above. Thank you!

@jamesosborne I’ll look into this, but the Complianz plugin can’t be the issue, since I only installed it yesterday. Might be that some settings need improvement, but the initial issue happened way earlier.