GA4 – not all events show up in Data Layer

  • Hello!
    I set up GA4 for my website.
    I see in GTM Debug mode that triggers and Tags are set up ok.
    However plugin sends only these events into Data Layer:
    – view item list
    – select item
    – Add to cart

    I can not see any other events in GTM such as:
    view cart
    begin purchase
    purchase

    Can you please check what might cause problem?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    I checked your site, I am not 100% sure but I do not think your GA4 tracking was setup as described in the setup article:

    https://gtm4wp.com/how-to-articles/how-to-setup-enhanced-ecommerce-tracking-google-analytics-4-ga4-version

    Could you have a look at it and compare your implementation?

    Thread Starter andr3w1

    (@andr3w1)

    Hello Thomas,
    no I am (hopefully) 100% sure, I followed all of your instructions, but it still does not work.

    Plugin Author Thomas Geiger

    (@duracelltomi)

    There is a script the the <head> section of the site that completely resets the data layer and removes ecommerce data:

    // URL toolbox
  var _d = document;
  var _dl = _d.location;
  var _dlp = _dl.pathname;
  var _dls = _dl.search;
  var _dr = _d.referrer;
  var dataLayer = [{
    'language': 'en',
	'isLoggedIn': 'No',

    'author': 'Andrej',
    'postType': 'page',
    'postCategory': '',
    'postCategories': '',
    'postTags': "",	
  
			
    'terminator': 'I\'ll be back'
  }];

    Please remove this script as it blocks begin_checkout, purchase and other events from being recognized by GTM.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘GA4 – not all events show up in Data Layer’ is closed to new replies.