GA4/Monster stopped collecting data

  • Resolved brian90069

    (@brian90069)


    6 months, 2 weeks ago

    GA4/Monster stoped collecting data around April 1 on the above site. I have disconnected and reconnected several times and removed and reinstalled the plugin several times. Monster always shows the connection is successful but data flow has not resumed.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter brian90069

    (@brian90069)

    Still waiting on response.

    Plugin Support Neer V.

    (@nvam)

    Hi @brian90069

    Thank you for reaching out. I am sorry to hear about this trouble.

    I checked the site from frontend, and it seems to be working fine, as the tracker is loading without any issues and events are being registered. https://a.supportally.com/i/kQnPns

    Are you no seeing any data in the MonsterInsights Reports’ dashboard within your WordPress admin? It should be showing up there. If you are checking the Google Analytics dashboard, please ensure that you are looking at the right property. Sometimes people create multiple properties for the same domain name.

    If not, would you be able to reach out to us at?https://www.monsterinsights.com/get-help/, so we can take a look at things directly to resolve it?

    Thanks so much!

    • This reply was modified 6 months, 1 week ago by Neer V..
Viewing 2 replies - 1 through 2 (of 2 total)
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