GA4 do I need to set up event tags?
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Does this plugin work for GA4?
I put in my GA4 id for the Google Analytics ID but when I check the Google debug and in the Google Tag Manager I only see data being collected for UA not for the GA4. It tells me the GA4 tag in not installed on the page.
How do I set it up to get GA4 events and e-commerce revenue data?
The page I need help with: [log in to see the link]
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Hello @lucytech,
Thank you for reaching out!Does this plugin work for GA4?
Yes, you can check this part of the configuration guide on how to set events and funnels: https://woocommerce.com/document/google-analytics-integration/#ga4-properties-g
I put in my GA4 id for the Google Analytics ID but when I check the Google debug and in the Google Tag Manager I only see data being collected for UA not for the GA4. It tells me the GA4 tag in not installed on the page.
I can see three tags from my end.
Link to image: https://d.pr/i/zTZZYTDo you have multiple active Analytics plugins on your site? If yes, please deactivate the others as having more than one plugin for the same functionality can cause conflicts.
Could you also attach a copy of your site’s System Status report? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.Look forward to hearing back from you.
Hi,
I got it to work for GA4 and the event tags all seem to be working apart from the purchase event.
After I click checkout it takes me to a blank white screen and the purchase event does not work. Why is the purchase event causing the site to go to a whitescreen? When the plugin is deactivated it goes to a ‘thank you for your order page’.
system report:
` WordPress Environment
WordPress address (URL): https://finecardstock.com
Site address (URL): https://finecardstock.com
WC Version: 3.6.5
Log Directory Writable: ?
WP Version: ? 5.2.1 – There is a newer version of WordPress available (6.3.1)
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: – Server EnvironmentServer Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 100 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.88.1
OpenSSL/3.0.9SUHOSIN Installed: –
MySQL Version: 5.5.5-10.11.3-MariaDB-1
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? DatabaseWC Database Version: 3.6.5
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 730.57MB
Database Data Size: 546.89MB
Database Index Size: 183.68MB
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acf-field-group: 27
attachment: 6476
custom_css: 1
custom-css-js: 25
nav_menu_item: 240
page: 22
post: 34
product: 1176
revision: 1178
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shop_order_refund: 39
tm_global_cp: 2
tm_product_cp: 1
topic: 97
wafs: 1
wpcf7_contact_form: 3
wphb_minify_group: 9 SecuritySecure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (39)Redux Framework: by Team Redux – 3.6.9
Advanced Custom Fields PRO: by Elliot Condon – 5.8.7
Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 5.5 – Not tested with the active version of WooCommerce
All in one Favicon: by Arne Franken – 4.7
Autoptimize: by Frank Goossens (futtta) – 2.7.1
Classic Editor: by WordPress Contributors – 1.5
Contact Form 7 MailChimp Extension: by Renzo Johnson – 0.4.50
Contact Form 7: by Takayuki Miyoshi – 5.0
Simple Custom CSS and JS: by SilkyPress.com – 3.18 – Not tested with the active version of WooCommerce
Custom Post Type UI: by WebDevStudios – 1.7.1
Duplicate Post: by Enrico Battocchi – 3.2.3
GTM4WP: by Thomas Geiger – 1.18.1
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.3.7Email Log: by Sudar – 2.3.1
Eye4Fraud for WooCommerce: by Eye4Fraud – 1.1.5 – Not tested with the active version of WooCommerce
Facebook for WooCommerce: by Facebook – 1.9.5 – Not tested with the active version of WooCommerce
Hummingbird: by WPMU DEV – 2.4.2
Max Mega Menu: by Tom Hemsley – 2.3.8
PixelYourSite: by PixelYourSite – 5.3.3 – Not tested with the active version of WooCommerce
Real-Time Find and Replace: by Marios Alexandrou – 3.9
Relevanssi: by Mikko Saari – 4.3.4
Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.36
Server IP & Memory Usage Display: by Apasionados
Apasionados del Marketing – 2.1.0ShortPixel Adaptive Images: by ShortPixel – 1.8.7
Simple CSV/XLS Exporter: by Shambix – 1.4.6 – Not tested with the active version of WooCommerce
Proxy Cache Purge: by Mika Epstein – 4.8.1
Google Reviews Widget: by RichPlugins – 1.8.1
Woocommerce Bulk Price Update: by TechnoCrackers – 2.2.0
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.3 – Not tested with the active version of WooCommerce
WC – APG Weight Shipping: by Art Project Group – 2.2.3.2 – Not tested with the active version of WooCommerce
WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.4.3 – 2.1.3 is available – Not tested with the active version of WooCommerce
WooCommerce USA ePay Gateway: by SkyVerge – 1.8.0 – Not tested with the active version of WooCommerce
WooCommerce Google Product Feed: by Ademti Software Ltd. – 7.6.6 – Not tested with the active version of WooCommerce
WooCommerce Services: by Automattic – 1.18.0 – 2.3.5 is available – Not tested with the active version of WooCommerce
WooCommerce TM Extra Product Options: by themeComplete – 4.6.9.4 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.6.5
Yoast SEO: by Team Yoast – 11.4 – Not tested with the active version of WooCommerce
WP Add Mime Types: by Kimiya Kitani – 2.5.4
WP Sitemap Page: by Tony Archambeau – 1.6.2 Inactive Plugins (10)Advanced Custom Fields PRO: by Elliot Condon – 5.5.11
Fancy Product Designer: by Rafael Dery | radykal.de – 3.5.5 – Not tested with the active version of WooCommerce
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.19
LightStart – Maintenance Mode, Coming Soon and Landing Page Builder: by Themeisle – 2.6.8
Smush: by WPMU DEV – 3.2.1
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WebP Converter for Media: by Mateusz Gbiorczyk – 1.2.6
WebP Express: by Bj?rn Rosell – 0.17.3
WP Fastest Cache: by Emre Vona – 0.9.0.6 SettingsAPI Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: – WC Pages
Shop base: #2522 – /products/
Cart: #5 – /cart/
Checkout: #6 – /checkout/
My account: #7 – /my-account/
Terms and conditions: ? Page not set ThemeName: Envelopes Theme Storefront-Child
Version: 1.0
Author URL:
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 2.2.5 – 4.5.2 is available
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ? TemplatesOverrides: envelopes/archive-product.php version – is out of date. The core version is 3.4.0
/var/www/envelopenpaper/wwwpublic/wp-content/plugins/woocommerce-tm-extra-product-options/templates/cart/cart-item-data.php
envelopes/woocommerce/cart/cart-totals.php
envelopes/woocommerce/cart/cart.php version 3.1.0 is out of date. The core version is 3.5.0
envelopes/woocommerce/checkout/review-order.php version 2.3.0 is out of date. The core version is 3.3.0
envelopes/content-single-product.php version – is out of date. The core version is 3.6.0
envelopes/woocommerce/global/quantity-input.php version 2.5.0 is out of date. The core version is 3.6.0
envelopes/woocommerce/loop/add-to-cart.php version 3.0.0 is out of date. The core version is 3.3.0
envelopes/woocommerce/loop/loop-end.php
envelopes/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0
envelopes/woocommerce/loop/no-products-found.php
envelopes/woocommerce/loop/orderby.php version 2.2.0 is out of date. The core version is 3.6.0
envelopes/woocommerce/loop/pagination.php version 2.2.2 is out of date. The core version is 3.3.1
envelopes/woocommerce/loop/price.php
envelopes/woocommerce/loop/rating.php version 3.0.0 is out of date. The core version is 3.6.0
envelopes/woocommerce/loop/result-count.php version 3.0.0 is out of date. The core version is 3.3.0
envelopes/woocommerce/loop/sale-flash.php
envelopes/woocommerce/myaccount/dashboard.php
envelopes/woocommerce/order/order-details-item.php
envelopes/woocommerce/order/order-details.php version 3.0.0 is out of date. The core version is 3.5.2
envelopes/product-searchform.php version – is out of date. The core version is 3.3.0
envelopes/woocommerce/single-product/add-to-cart/grouped.php version 3.0.7 is out of date. The core version is 3.4.0
envelopes/woocommerce/single-product/add-to-cart/simple.php version 3.0.0 is out of date. The core version is 3.4.0
envelopes/woocommerce/single-product/add-to-cart/variable.php version 3.0.0 is out of date. The core version is 3.5.5
envelopes/woocommerce/taxonomy-product_cat.phpOutdated Templates: ?
Learn how to update
WooCommerce Google Product Feed fields
Availability: Defaults to “in stock”.
Brand: Defaults to “Fine Card Stock”.
Manufacturer Part Number (MPN): Pre-populates from sku taxonomy.
Product Type:
Google Product Category:
Colour: Pre-populates from main_color meta field.
Size: Pre-populates from size meta field.
Size system:
Material: Pre-populates from material meta field. WooCommerce Google Product Feed optionsInclude variations in feed: Enabled
Send item_group_id: No Action SchedulerComplete: 3
Oldest: 2023-09-05 15:02:44 +0000
Newest: 2023-09-20 20:46:34 +0000Pending: 0
Oldest: –
Newest: –Canceled: 0
Oldest: –
Newest: –In-progress: 0
Oldest: –
Newest: –Failed: 0
Oldest: –
Newest: –Hi @lucytech
I noticed from your system report that you’re running an outdated version of WordPress and WooCommerce. I also noticed that you are not using our WooCommerce Google Analytics Integration plugin, instead using MonsterInsights and GTM4WP plugins.
I suggest you start by updating WordPress, WooCommerce, all the plugins, and themes to their latest versions. After that, you should flush the permalink link settings, clear the cache, and then test to see if everything is working smoothly.
If it still doesn’t work, I’d suggest reaching out to MonsterInsights and GTM4WP support for further help with this.
Since this is a third-party plugin which we don’t provide support for (please see our Support Policy), it would be best to reach out to the plugin’s developers for further assistance. I am sure they will have no problem supporting you there.
I hope this provides some clarity on the matter. If you have any other questions or need further assistance, please don’t hesitate to ask.
- The topic ‘GA4 do I need to set up event tags?’ is closed to new replies.