GA4 and Universal tags showed

  • Resolved programacionagarimo

    (@programacionagarimo)


    4 months ago

    Hi!

    We have a situation on our client’s website. It’s a really simple website so we don’t have much configuration. Already did the checkin by deleting the google analytics code from the plugin will remove both tags.

    Thing is, that when we do the Tag Analysis we have the gtag.js tag and another one, Universal, that we have no idea where or how, but somehow, it’s always tracking.

    Both tags are located on the header. We double checked that Complianz is not doing anything because we didn’t gave them the tag info

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter programacionagarimo

    (@programacionagarimo)

    I was missing the image, sorry

    Plugin Author Jeff Starr

    (@specialk)

    Glad to help.

    Not sure what is happening but the second GA script shown in your screenshot is not added by this plugin. The first one *is* added by this plugin, as can be determined by the credit line in the HTML comment that says “GA Google Analytics”, which is the plugin’s name.

    That in mind, the second GA script must be coming from another plugin, or maybe something the theme is adding. A bit of quick troubleshooting can help determine the source of the script. I would be glad to provide a free guide if it might be useful for you.

    Let me know how I can help.

    Plugin Author Jeff Starr

    (@specialk)

    Hey @programacionagarimo, I hope you got this sorted. It’s been a while with no reply so gonna go ahead and mark this thread as resolved to help keep the forum organized. Feel free to post again with any further questions or feedback, Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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