• Resolved ekeiyakari

    (@ekeiyakari)


    Could please explain me how to track events in my plugin? I have tried and I see none of the, not event at GTM recongnize and I have add my ID tracking to the plugin and also added to the app.json file

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • I am looking into this. I don’t see the events tracking on your portal either. I will let you know once I have an update on this

    Thread Starter ekeiyakari

    (@ekeiyakari)

    Hi Charles, I have some other events tracked, and I can see them on my GTM, in addition I can see for example hit events such clicks in any part of the page but not in the part of the plugin.

    Please let me know if you find out what is happening.

    Hello, I checked again and now see events tracking on your website. For example when a job is opened, the apply modal is opened, or when the modal is closed.

    I just noticed the key piece though. “GA4” I suggest trying out “Universal Analytics” or a “UA” tracking ID. The plugin was not tested for GA4, but I will look into those ids some more. More information can be found here: https://support.google.com/analytics/answer/10269537

    Hi Charles, thank you for your response.

    We have checked on GTM debugs mode and neither UA Tracking nor GA4 Tracking ID are sending any hits from the plugin, but if I click somewhere in the website it’s sending me click hits, for example, so both Tracking IDs are well configured.

    Meaning, We continued not seeing when a job is opened, so what we should do?

    BTW, what do you mean with “modal”?

    Modal is the element that the apply form is in.

    I see that the events are firing off in Dev tools to a google analytics URL from the career portal itself (screenshot https://i.imgur.com/6rQmykC.png). What events are you seeking specifically?

    Hi Charles, thank you for your prompt response.

    We are trying to track either click (image 1 and 2) and form submit events (image 3).

    Here are the screenshots with the examples: https://imgur.com/a/utveyT7

    Thanks in advance.

    The events for those corresponding events should look something like this https://i.imgur.com/uKvSP23.png. You don’t see any events like these? I see the network calls are being made, but I believe the issue is the use of GA4 tags as the portal still uses analytics.js. Can you add the UA tag back in and try it that way?

    @ekeiyakari help me please, how did you set up GTM on the career pages?

    Hey, I am also searching plugin for my cover letter writer london. And don’t know what to do with my website my friend told me about getting help from here. I’ll be following this thread till I find a solution for my website.

Viewing 9 replies - 1 through 9 (of 9 total)
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