GA does not show all order conversions, please help

  • Resolved NECAnGeL

    (@necangel)


    6 years, 3 months ago

    Best Support,

    For weeks I have noticed that not all order conversions in GA are mentioned that are in woocommerce orders. Yesterday from 10 orders 2 are not in.

    When I go to see how they have been paid, I see that they are both done with the same payment service by 2 customers.

    Maybe the client not go back after paying is that possible ? only how can i see that in analytics ?

    I like to hear if more information is needed, but also if I have to test something.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi,

    Thank you for writing to us!

    There are various reasons for the missing transaction in your GA account & we have already listed some of them in the FAQs of our plugin so we request you to go through it.

    Hope this helps!

    Thanks & Regards,

    Thread Starter NECAnGeL

    (@necangel)

    I think maybe the problem is that people can choose a price on and i dont have the premium https://seomarketingdeals.com/marktplaats/social-media/twitter/twitter-volgers-geen-daling/

    I see on your FAQ this:

    Products with variant not getting recorded in GA
Currently our plugin does not support products with variant & hence you may not see their transaction data in GA. This feature is only available with the premium version of our plugin.

    Only i need to no if this is the problem voor buying the premium.

    How can we test this ?

    Thread Starter NECAnGeL

    (@necangel)

    Is there a trial for the premium so i can test this ?

    Plugin Author Conversios

    (@tatvic)

    Hi,

    Unfortunately, there is no trial for the premium version. You can contact us directly at analytics2(at)tatvic(dot)com for more information regarding the premium version.

    Thanks & Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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