• Resolved montanamilan

    (@montanamilan)


    Hello!

    I have recently installed your plugin for my ecommerce store, GA has stated that no data is flowing. I am not sure where to begin to describe the issue, however am wondering what you can do to take a look and assist me. I have also installed the Google Tag manager extension on chrome, tried to enter the GA code manually to my theme (both header and footer) and both times it has not recognized it being present, or said that I was missing js. code…So not really sure what to do here.

    Here is my store: https://www.montanamilan.com/

    Appreciate your assistance!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi,

    Thank you for contacting us!

    We did a quick look of your store and found that there is “No HTTP response detected” error on each page of your store.

    Reason :

    In the plugin configuration, you gave only the name your site in this option “Set Domain Name” option.(screenshot)

    Solution :

    In settings tab, keep the default option “auto” for the ” Set Domain Name” option (screenshot).

    Additionally, while using our plugin, you don’t need to add any code manually on your store otherwise, it may result in data discrepancy in your analytics account

    Hope that addresses your concern!

    Thanks & Regards!

    Thread Starter montanamilan

    (@montanamilan)

    Hi, thank you for your assistance. I do see however that tag manager is still saying I need to add GA…do I perhaps need to give it more time to recognize the plugin?

    Plugin Author Conversios

    (@tatvic)

    Hi,

    We did a quick look of your store again & found that our plugin is workling well now on your store & data is also tracked successfully in your analytics account.

    We request you to analyze the data for next couple of days & get back to us if you find any issues.

    Hope that Helps!

    Thanks & Regards!

    Plugin Author Conversios

    (@tatvic)

    Hi,

    Hope you are doing well & enjoying our plugin.

    Since you are satisfied with our plugin, we would appreciate if you can review our plugin. Your reviews will help other users to try our plugin.

    Looking forward to your review!

    Thanks & Regards!

    Thread Starter montanamilan

    (@montanamilan)

    Absolutely!

    Plugin Author Conversios

    (@tatvic)

    Hi,

    Thank you so much for the fantastic review ??

    If you find any further queries/concern, feel free to reach out to us.

    Regards!

Viewing 6 replies - 1 through 6 (of 6 total)
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