G-Suite

  • avenirfrench

    (@avenirfrench)


    4 years ago

    I have a problem with the email. I have set the Client ID and Client secret. API is fine. Contacted google they claim it is the plug in Issue.
    When I send the message through the contact us page. I recieve the email as an admin but the client email doesnot receive the message. instead, the client email recieves the following.
    Address not found
    Your message wasn’t delivered to [email protected] because the domain example.com couldn’t be found. Check for typos or unnecessary spaces and try again.
    LEARN MORE
    WarningThis link will take you to a third-party site

Viewing 1 replies (of 1 total)
  • Plugin Author Gregor Capuder

    (@capuderg)

    Hi @avenirfrench,

    so, you completed the Gmail mailer configuration in our plugin and have issues with email deliverability?

    What is your selected From Email in the plugin settings?
    What is the TO email set in your contact form, for the email you get as an admin?
    Is the client email set as “reply-to” email address in your contact from plugin?
    Is the “[email protected]” a fixed email address (always the same) or is this the client email address (but how do they receive this email then)?

    Take care!

Viewing 1 replies (of 1 total)
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