• Resolved alexal986

    (@alexal986)


    I’ve just downloaded this plugin and it works fine on desktop but it doesn’t show the video on mobile devices. Every time I hit play from a mobile device it says: html5: Video file not found.

    Any help would be much appreciate guys, Thanks

Viewing 1 replies (of 1 total)
  • Hi Alexa,

    Hi Alexa!

    Try our support forums, https://foliovision.com/support for free support or make a pro install request: https://foliovision.com/pro-supportn Or in the case of FV Flowplayer, you could buy a license for direct email support.

    You’ll probably find a fair amount of information about js issues in our forum. It’s probably related to your theme. The issue could be related to other plugins which break jquery. This is an issue you’ll want to fix as issues with jquery and javascript will affect other functionality on your website. All our video checker does is highlight existing issues which would fail silently with other plugins.

    Thanks for trying FV plugins!

    Making the web work for you, Alec

Viewing 1 replies (of 1 total)
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