• The plugin author says — in response to a prior reviewer: The basic version of the plugin is meant for small shop owners who have 1 or 2 products in their inventory. Hence, packing of products happens individually. So the rates come up as multiples of the item quantity. They are correct rates!”

    First, even for a small shop owner with “1 or 2 products in their inventory,” it wouldn’t be an uncommon scenario for a customer to purchase 2 or 6 or 10 quantity of a single product. To think every customer will fall into the category of purchasing just 1 of anything with accurate shipping OR be willing to pay double or triple or 10 times the shipping to purchase multiple quantities just isn’t practical. That the author admits this is how the plugin works brings me to 2 stars over the 1 I want to give.

    Second, the USPS First Class weight limit is 13 ounces, so four 4-ounce products totaling a 16-ounce package shouldn’t display a First Class price at all — the plugin should hide shipping rates which are simply not available (regardless that it uses a multiplier to calculate a rate) because we can’t, for example, ship a 16-ounce package via First Class, no matter how much the customer pays.

    I can tell a lot of work went into this, and the premium version may well be worth the money, but a plugin which expects to be utilized by small shop owners should, in my opinion, take into account the noted issues.

    For those who’s goal it is to sell just one of anything to your customers, make sure your weights fall within the USPS limits and:

    – If you’re shipping FLAT ENVELOPES, enter your WEIGHT, and the pricing seems accurate.

    – If you’re shipping PARCELS, make sure you enter both your PACKAGE WEIGHT and your PACKAGE DIMENSIONS, and the pricing seems accurate.

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  • Hi @ciaobellaz

    Yes our free version of the plugin has limitations. We only have pack items individually, Its for shop owners who don’t ship more than 1-2 products, if they need a different packing method they’ll have to use the premium version of the plugin, where you can choose to pack based on weight or also define a custom box and pack the items in the custom box based on the item weight and dimension.

    the first class mail has a weight limitation of 13 oz, but if you ship 4 products of 4 ounces each it will pack them individually, hence each package with 4 oz each satisfying the weight limitations for First Class mail.

    Regards,
    Lorenzo
    Team xadapter

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