Hi @jdarbuckle,
Thank you for sharing the additional information and detailed explanation. What you’re referring to is indeed the Snackbar. In WooCommerce, it is used within the WordPress admin interface to deliver quick, actionable messages—such as requesting feedback through the Customer Effort Score (CES) survey (“How easy was it to update an order?”) or displaying error messages.
By default, WooCommerce does not provide an option to turn off these notifications, but there are ways to disable them. Option 1: Hide the Snackbar Using CSS
The simplest method is to hide the snackbar with CSS. When the snackbar appears, inspect its code, locate its class or ID, and use CSS to set it to display: none. Here’s an example:
.woocommerce-layout__snackbar {
display: none !important;
}
You can use filters to disable the CES pop-ups and marketing notifications in WooCommerce. Below are examples:
- Disable Customer Effort Score (CES) Pop-ups:
add_filter('woocommerce_admin_features', function($features) {
return array_diff($features, ['ces']);
});
- Disable Snackbar for Misc Recommendations:
add_filter('woocommerce_admin_features', function($features) {
return array_diff($features, ['marketing']);
});
add_filter('woocommerce_admin_features', function( $features ) {
return array_filter($features, function( $feature ) {
return $feature !== 'customer-effort-score-tracks'; // Remove CES tracking feature
});
});
Alternatively, you can use JavaScript event listeners to modify or disable Snackbar behavior dynamically.
While these solutions can be implemented independently, hiring a professional WooCommerce developer might be the most effective way to ensure the changes are applied correctly and won’t cause unintended issues. However, the CSS method is the quickest and least technical, as it works at the browser level without altering WooCommerce code.
It’s also a good idea to explain to your clients about the pop-up, reassuring them that they don’t need to interact with it and can simply close it.
