Fullscreen lightbox issue

  • Resolved twanda666

    (@twanda666)


    1 year, 11 months ago

    Problem: If user is viewing gallery images in fullscreen mode in the light box and exits (“X’s out”) while still in fullscreen, webpage freezes (no scrolling of page possible). If user is lucky enough to be in a position on the page where navigation links are available, they will still work. If not, only recourse is to refresh page.

    Additional info:

    If lightbox is viewed not in fullscreen, problem does not happen.

    If lightbox is viewed in fullscreen but then taken back to normal mode, problem does not happen.

    Problem has been replicated on desktop, tablet, and cellphone with same symptoms.

    Any ideas?

Viewing 1 replies (of 1 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are sorry for the inconvenience. With a bit of detailed information, we can help you resolve this problem. Could I please ask you to send the link to the page where the issue can be seen?

    Thanks!

    Have a nice day!

Viewing 1 replies (of 1 total)
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