Fullscreen does not work

  • Resolved soskip

    (@soskip)


    5 months, 2 weeks ago

    Hi!
    The plugin documentation is not working, an error pops up.
    I have a problem regarding the operation of the fullscreen on my site – when clicked, nothing happens (no errors in the console).
    I have checked on different devices and different browsers.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author visodywp

    (@visodywp)

    Hello,
    The documentation is accessible again, apologies for the inconvenience.
    Which devices did you check on? Usually it should work on desktop devices. But some mobile devices won’t allow fullscreen.

    Thread Starter soskip

    (@soskip)

    Hi, thanks for your reply ??

    Checked on computer, browsers:
    Opera, Google Chrome, Brave – fullscreen does not work on all of them.
    Checked on laptop:
    Safari, Arc
    Also does not work on mobile devices

    Additional information
    Theme: Astra (latest)
    Latest version of wordpress
    Shortcode added by elementor (latest version)

    Also tested on gutenberg and still does not work.

    Plugin Author visodywp

    (@visodywp)

    Hello,
    Thank you for sharing the details.
    Fullscreen mode behaviour depends on the browser. Not the theme on your site.
    Do the demo’s on our website work in full screen for you?
    If so, would you mind sharing link to your page with us in private?

    @soskip I had the same issue.

    It looks like the script events are looking for the CSS class for the wrapping container in order to attach them. The buttons don’t do anything because the default class name is .woocommerce-product-gallery and this does not exist in your page.

    Configure the “Gallery selector” field under the Appearance options -> Advanced section of the plugin settings. Once you do that, the Fullscreen button should actually work as expected.

    Plugin Author visodywp

    (@visodywp)

    Thank you for your input on this topic, Neil!
    Yes we do look for wrapper class to create the full screen view.

    @soskip can you confirm if this works for you?

    Plugin Author visodywp

    (@visodywp)

    Hi, we close this due to inactivity.
    If you still have issues with fullscreen, please open new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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