full screen “cross” issue during loading

  • Resolved thomas2603

    (@thomas2603)


    1 year, 8 months ago

    Hi,

    First, sorry for my bad english..

    Have a problem since the complianz plugin installation, you can see here : https://share.getcloudapp.com/v1uP2q16

    So i tried to exclude complianz file from WT3 cache (/wp-content/plugins/complianz-gdpr/cookiebanner/js/complianz.min.js) and purge all but the problem is still there (even when i delete WT3).

    Have you ever encountered this problem?

    Thank you ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @thomas2603,

    I suspect that it occurs because Thrive removes some inline CSS that we add to the page, to prevent a brief flash of unstyled content before the banner has loaded.

    If you navigate to the Custom CSS field in the Thrive editor and manually re-insert the following line, that should help:

    .cmplz-hidden{display:none!important;}

    Kind regards, Jarno

    Thread Starter thomas2603

    (@thomas2603)

    Hi Jarno,

    I inserted what you mentioned and it’s working properly now !

    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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