Full page width not working

Hello,

I’m not sure where thats configured, it’s not part of our plugin css.
I’m assuming it’s one of your theme css that does that.

If you use Element inspector in your browser you can see which file has that css property.

Contact page – it’s for guests etc, most sites use it, but it’s fully optional (it’s for guest ticket submissions).

Thank you page – If you use the contact form feature this one is required.

Regards,
Marco

I know it is really weird…

Here is a link to the site so you can see in the element inspector so you can see the problem.

https://www.kellinoservices/test/

I have not done anything to the widths of the site apart from the normal template on WP.

And thanks for the other info.

Kriss ??

I would love to check it out however the domain listed above doesn’t got an root domain (.com .net .etc)

Can you verify the url that i can reach from external to inspect for you?

DOH!!!!!

Sorry…

https://www.kellinoservices.co.uk/test/

Kriss ??

That one works.

Though i can’t see the ticket page (when i click on support ticket it says page not found).

is it visible private only?
if so you can pass me a login at: m.tiggelaar (a t ) key4ce.com

Ok I suffer with ME and can sometimes have a bad brain day! guess what it is one of those! gggrrrr ??

https://kellinoservices.co.uk/test/helpdesk/

Kriss ??

No worries ??

Can you create me a login on your site? as the view ticket/ create ticket area is for registered WP members only.

Without login i can only view the Contact page if it’s setup.

ok here you go… at least I know now how it works… ??

username key4ce
Password A^*av$2pfY%KyIUvoEJOndhz

And WP came up with that password… ??

Kriss ??

Alright thanks ??

Checked out the issue and found out it is actually caused by our plugin.
Seems one of our dev’s had some css style code left in the php code. (will be fixed in next release for everyone).

I have meanwhile fixed it in your local setup and it now shows full width.

Brilliant!

Thanks so much!

Kriss ??

I’m trying to resolve this issue as well, which PHP file is the inline CSS in?

Hello,

If i remember correctly it is:
.entry-content{max-width: 700px;}

which is in the files:
list_tickets.php
view_ticket.php
contact_ticket.php

Regards,
Marco

What did you change the max-width to in order to keep it responsive?