• Resolved roblie93

    (@roblie93)


    Hello,
    I have uploaded my backup file to the server via FTP. Unfortunately, it is not shown to me now, not even when I click on “Search for backup file again: Local” has been clicked. What can I do?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter roblie93

    (@roblie93)

    And when i want to migrate the site with a link it crashes too.

    Here is the number: BMI-SEi7xwYU-97840

    Can you help me?

    Plugin Author iClyde

    (@iclyde)

    Hi @roblie93

    My apologies for the delayed reply.

    Make sure our plugin is enabled on both websites at the same time.

    Message you received in logs may appear when:
    a) Your backup is broken or incomplete
    b) URL your provided in Super-Quick Migration does not point to backup file
    c) Backup URL is protected by your hosting or some security plugin

    Secondly, check if backup you’ve created is visible in our plugin settings – backup(s) list.
    That list can display only valid backups and if it’s not there it may mean it’s not restorable.
    It can be caused by damaged files included in the backup, commonly from other backup plugins.

    In any case, make new backup with these settings applied:
    Open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e
    – Save first section once you do that

    Then follow these steps on the website where you created your backup:
    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Enable alternate download method: https://prnt.sc/1slr41w
    5. Save “Other options” section
    6. Force stop both processes: https://prnt.sc/1trv1tm

    Once backup finish, check if it’s visible on backup(s) list and copy backup URL from here.

    Go to the website where you want to restore that backup:
    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Now you can start restoration with Super-Quick Migration module once again.

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel or our Upload Area.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 3 replies - 1 through 3 (of 3 total)
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