FTP Error on installation

  • Resolved electronicsalm

    (@electronicsalm)


    7 months, 1 week ago

    I am running the latest versions of wordpress and woocommerce

    Whenever i try installing the Facebook plugin i get the following errors, the plugins installs and activates but admin dashboard throws below errors

    [error] 859#859: *102791 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught TypeError: ftp_nlist(): Argument #1 ($ftp) must be of type FTP\Connection, null given in /var/www/mysite.com/wp-admin/includes/class-wp-filesystem-ftpext.php:438
    Stack trace: 0 /var/www/mysite.com/wp-admin/includes/class-wp-filesystem-ftpext.php(438): ftp_nlist() 1 /var/www/mysite.com/wp-admin/includes/class-wp-filesystem-ftpext.php(456): WP_Filesystem_FTPext->exists() 2 /var/www/mysite.com/wp-content/plugins/woocommerce/src/Internal/Admin/Logging/FileV2/File.php(254): WP_Filesystem_FTPext->is_file() 3 /var/www/mysite.com/wp-content/plugins/woocommerce/src/Internal/Admin/Logging/FileV2/File.php(437): Automattic\WooCommerce\Internal\Admin\Logging\FileV2\File->is_writable() 4 /var/www/mysite.com/wp-content/plugins/woocommerce/src/Internal/Admin/Logging/FileV2/FileController.php(135): Automattic\WooCommerce\Internal\Admin\Logging\FileV2\File->write() 5 /var/www/mysite.com/wp-content/plugins/woocommer” while reading response header from upstream, client: 102.210.182.110, server: mysite.com, request: “GET /wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s= HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php/php8.2-fpm.sock:”, host: “mysite.com”, referrer: “https://mysite.com/wp-admin/plugin-install.php?s=FACEBOOK&tab=search&type=term”

    2024/08/12 09:39:02 [error] 859#859: *102791 FastCGI sent in stderr: “; PHP message: PHP Fatal error: Uncaught TypeError: ftp_nlist(): Argument #1 ($ftp) must be of type FTP\Connection, null given in /var/www/mysite.com/wp-admin/” while reading upstream, client: 102.210.182.110, server: mysite.com, request: “GET /wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s= HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php/php8.2-fpm.sock:”, host: “mysite.com”, referrer: “https://mysite.com/wp-admin/plugin-install.php?s=FACEBOOK&tab=search&type=term”
    2024/08/12 09:39:02 [error] 859#859: *102791 FastCGI sent in stderr: “includes/class-wp-filesystem-ftpext.php:438
    Stack trace: 0 /var/www/mysite.com/wp-admin/includes/class-wp-filesystem-ftpext.php(438): ftp_nlist() 1 /var/www/mysite.com/wp-admin/includes/class-wp-filesystem-ftpext.php(456): WP_Filesystem_FTPext->exists() 2 /var/www/mysite.com/wp-content/plugins/woocommerce/src/Internal/Admin/Logging/FileV2/File.php(254): WP_Filesystem_FTPext->is_file() 3 /var/www/mysite.com/wp-content/plugins/woocommerce/src/Internal/Admin/Logging/FileV2/File.php(437): Automattic\WooCommerce\Internal\Admin\Logging\FileV2\File->is_writable() 4 /var/www/mysite.com/wp-content/plugins/woocommerce/src/Internal/Admin/Logging/FileV2/FileController.php(135): Automattic\WooCommerce\Internal\Admin\Logging\FileV2\File->write() 5 /var/www/mysite.com/wp-content/plugins/woocommer” while reading upstream, client: 102.210.182.110, server: mysite.com, request: “GET /wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s= HTTP/1.1”, upstream: “fastcgi://unix:/var/run/php/php8.2-fpm.sock:”, host: “mysite.com”, referrer: “https://mysite.com/wp-admin/plugin-install.php?s=FACEBOOK&tab=search&type=term”

    What i am missing ?

Viewing 1 replies (of 1 total)

  • Hello electronicsalm,

    Thank you for contacting Woo support.

    The error you’re encountering seems related to the FTP connection not being properly initialized when WordPress is trying to perform file operations. This can happen if there’s an issue with the server environment.

    To confirm you are installing Facebook for WooCommerce plugin via Dashboard → Plugins → Add new.
    Are you able to install any other plugins?

    For further troubleshooting, share the error log.
    You can find it under WooCommerce > System Status > Logs

    Looking forward to your response. ??

    Best regards.

Viewing 1 replies (of 1 total)
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