Ftp credentials error

  • Resolved zainh3322

    (@zainh3322)


    5 years, 3 months ago

    I’m trying to insert the ftp credentials. Though i’m using aws bitnami wordpress so i dont have ftp. I do have a ppk file which i use to connect to my server. My sftp address is sftp://100.25.98.112 and user is ubuntu and i only import the ppk file and filezilla connects to my server. Now can you please tell me how can i connect ftp on malcare app.

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  • Plugin Support amanbv

    (@amanbv)

    Hey Zain,

    Thank you for writing to us.

    I can see that you have contacted our Support Team and we were able to go through with the connection and the cleanup of your website.

    I am marking this query as resolved for now. If you have any other questions or queries, please do let us know.

    Thank you,
    Aman Kedia

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