FTP Credentials

  • Resolved lmsm76

    (@lmsm76)


    5 years, 8 months ago

    When trying to update from version 3.5.6 to 3.5.7 I am beeing asked to give my FTP credentials. Is this normal?

    Thanks,
    Luis

    The page I need help with: [log in to see the link]

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  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @lmsm76

    No, it is not a feature of WooCommerce to ask for FTP credentials. This is likely a result of another plugin or your host. Try switching back to a default theme like Twenty Nineteen and disabling all plugins except for WooCommerce to see if this resolves the issue.

    If so, then re-enable each one at a time until you find the one that’s causing the conflict.

    Thread Starter lmsm76

    (@lmsm76)

    It was out of space in hosting!

    I will close this Topic. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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