ftp and broken site

  • I tried logging on using ftp and it’s not registering my username or password as accurate. I tried multiple username and password from the website and none of them are working. Is there something I can do to get onto the server?

    Also, the whole site is down and won’t even show the error page I got a few days ago. Is there anything I can do to fix this? The error message was Parse error: syntax error, unexpected T_FUNCTION in /home/buzzsawmag/webapps/wordpress_main/wp-content/themes/newsmag/inc/libraries/class-newsmag-lazyload.php on line 18

    I don’t know if it’s not connecting with the server at all or if the site has crashed or if it’s something beyond my scope of understanding.

    Thanks.

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  • Moderator t-p

    (@t-p)

    Your “newsmag” theme seems to be the error.

    Try re-loading this them from fresh download of it.

    If you need immediate access to your site or admin, try switching to the unedited default Theme (Twenty Seventeen.) using FTP/ SFTP , or your web-host’s cPanel or whatever file management application your host provides (no Dashboard access required). Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme (Twenty Sixteen.). That will force your site to use it.

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